Absolutely not! We wouldn’t want pushy sales people coming to our house so we would never do that to you. You can get a quote and book your cleaning online. It takes about one minute.
We love pets! Please inform us if you have pets so we can plan accordingly. Kindly secure any aggressive animals.
Cleaning supplies aren’t included by default. This ensures your cleaner uses the products you like and there isn’t any cross-contamination from house to house.
However, if you don’t have supplies, we can bring them for an additional charge per visit. Please note: we always use your vacuum and mop/bucket so please be sure to have those items on-hand.
All of our cleaners are trained professionals who undergo background checks and regular evaluations.
Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.
It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house by putting the information in your order form
Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA
Full payment is expected for booking confirmation immediately after agreeing on the requirements. No payment means booking not confirmed.